Fancy Fresh Shipping & Delivery Policy
Effective Date: September 28, 2026
- Order Processing Time
In-stock Fancy Fresh orders are processed and shipped within 1–3 business days after the order is placed. Business days do not include weekends or holidays. - Preorder Items
Items purchased as a preorder will begin shipping on the stated release date. Please review the product description for the applicable release date before completing your purchase. - Orders Containing Preorder & In-Stock Items
If an order contains both preorder and in-stock products, the entire order may be held until the preorder item is available for shipment unless otherwise stated. - Shipping Carriers
Orders are shipped through USPS or UPS, depending on the shipping method, package size, destination, and availability. - Tracking Information
Once your order has shipped, a tracking number will be emailed to the email address provided at checkout. Please make sure your email address is entered correctly when placing your order. - Tracking Updates
Tracking information may take 24–48 hours after shipment to update in the USPS or UPS system. - Delivery Time
Shipping and delivery times shown at checkout are estimates. The 1–3 business day processing period is separate from the carrier’s delivery time. Once your package has been transferred to USPS or UPS, delivery time is determined by the carrier. - Preorder Release Dates
Fancy Fresh will make every effort to ship preorder items on the advertised release date. If an unexpected production, inventory, or carrier delay affects the release date, customers will be notified using the email address provided with the order. - Shipping Address Responsibility
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order. - Address Changes
If you notice an error in your shipping address, contact fancyfreshbrand@gmail.com as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped. - Returned Packages
Packages returned to Fancy Fresh because of an incorrect or incomplete address, refusal of delivery, or failure to retrieve the package may require the customer to pay an additional shipping fee before the order can be resent. - Lost, Stolen, or Delayed Packages
Once a package has been accepted by USPS or UPS, it is under the carrier’s control. Fancy Fresh will assist customers with available tracking information; however, carrier delays, lost packages, or delivery issues may require a claim or investigation with the applicable carrier. - Packages Marked Delivered
If your tracking information shows “Delivered” but you have not received your package, please check around your property, with household members or neighbors, and contact the shipping carrier directly. You should also notify Fancy Fresh so we can assist with reviewing the available tracking information.
If Fancy Fresh shipped the order to the correct address provided at checkout and the carrier confirms the package was successfully delivered, Fancy Fresh is not responsible for replacing or reshipping the order. Any claim regarding a missing package after confirmed delivery should be addressed with the applicable shipping carrier. - Damaged Packages or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please email fancyfreshbrand@gmail.com promptly with your order number, description of the issue, and clear photos of the item and packaging. - Shipping Fees
Shipping charges are calculated at checkout based on the selected shipping option and order details. Shipping fees are generally non-refundable once an order has shipped, except where required by law or when Fancy Fresh is responsible for an order error. - Holiday & High-Volume Periods
Processing and delivery may take longer during holidays, promotional events, product launches, preorder releases, or periods of unusually high order volume. - Contact Us
For questions regarding shipping, tracking, or delivery, contact:
Fancy Fresh
Email: fancyfreshbrand@gmail.com
Website: www.fancyfreshbrand.com
By placing an order with Fancy Fresh, you acknowledge and agree to this Shipping & Delivery Policy.